At My Virtual Doctor, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our telemedicine services.
Information We Collect
Personal Information: We may collect personal information such as your name, contact details (email address, phone number), date of birth, and other relevant information necessary for providing our telemedicine services.
Health Information: In order to provide you with appropriate medical care, we may collect sensitive health information, including your medical history, symptoms, diagnoses, and treatment plans.
Usage Information: We may collect information about how you use our services, including the date and time of your visits, the pages you accessed, and the features you used.
How We Use Your Information
Providing Telemedicine Services: We use your personal and health information to facilitate the delivery of our telemedicine services, including scheduling appointments, conducting virtual consultations, and providing medical advice and treatment recommendations.
Communication: We may use your contact information to communicate with you regarding appointments, follow-up care, and other important updates related to our services.
Improving Our Services: We may analyze usage information to understand how our users interact with our services and to improve the quality and functionality of our offerings.
Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, or legal processes, such as responding to court orders or government requests.

Information Sharing and Disclosure
We do not sell, rent, or trade your personal or health information to third parties for marketing purposes. However, we may share your information with the following parties:
Healthcare Providers: We may share your health information with licensed healthcare professionals involved in your care, such as physicians, nurses, or specialists, to facilitate the provision of telemedicine services.
Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as hosting our website, data analysis, or customer support. These service providers have access to your information only to the extent necessary to perform their specific tasks.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of My Virtual Doctor, our users, or others.
Data Security
We implement robust security measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. Our websites are hosted with one of North America’s leading hosting companies, and we employ industry-standard SSL encryption and firewall protections to safeguard your data. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices
You have the right to access, correct, or delete your personal information held by My Virtual Doctor. You may also have the right to object to or restrict certain processing of your information in accordance with applicable data protection laws. To exercise these rights or for any other privacy-related inquiries, please contact our Data Protection Officer at info@myvirtualdoctor.org
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@myvirtualdoctor.org
Last updated: [May 24, 2024]